Where admission enquiries get lost
Education enquiries don't always arrive when your counsellors are available. What happens between the question and the follow-up can make all the difference.
Questions keep coming after office hours
Course fees, eligibility, batch timings, documents and admission dates don't follow a timetable. When answers have to wait for the admissions team, students and parents may simply move on.
Counsellors spend time on basic questions
Your team shouldn't have to repeat the same information throughout the day. The more time spent answering routine queries, the less time there is for serious applicants who need personal guidance.
Enquiries don't always get the follow-up they need
A student may enquire today and take a few days to decide. Without a clear way to track the conversation and follow up, promising enquiries can quietly disappear.
Give your admissions team more time for the conversations that matter.
Converse360 helps education businesses manage enquiries, automate routine interactions and keep prospective students connected throughout the admission process.
- Bring WhatsApp, Instagram, website and other supported conversations into one workspace
- Let AI answer common questions about courses, fees, eligibility and admission details
- Keep student enquiries and conversation history organised for your team
- Follow up with prospective students instead of letting enquiries go cold
From curiosity to classroom.
A student starts asking questions
They discover your institution, course or programme through an ad, social media, your website or a direct message and want to know more.
Answers are available straight away
AI can respond to the questions you've configured — course information, eligibility, fees, documents, timings and other frequently requested details.
The enquiry becomes easier to manage
The conversation and student details remain together, giving counsellors the context they need before they step into the conversation.
Counsellors focus on serious prospects
When someone needs guidance, clarification or a personal conversation, your admissions team can take over and continue from where AI stopped.
Questions education teams ask
Still unsure? Book a demo and we'll walk you through it.
Can the AI answer course and admission questions?+
Yes. You can provide the information and instructions the AI should use, allowing it to handle common questions around courses, fees, eligibility, documents, timings and other configured topics.
Can enquiries from different channels come to one place?+
Yes. Supported conversations from channels such as WhatsApp, Instagram and your website can be managed through one unified inbox.
Can our counsellors take over a conversation?+
Yes. When an enquiry needs personal guidance, your team can step in and continue the conversation with the existing context available.
Can we follow up with students who haven't enrolled yet?+
Yes. Keeping enquiries and conversation history organised makes it easier for your team to identify prospective students and continue the conversation at the right time.
See how Converse360 can work for your admissions team.
Bring us a real student or parent enquiry. We'll show you how Converse360 can handle the routine questions, keep the conversation organised and help your team focus on the people ready to take the next step.